this website offers generous help and does a great job on my levels
I would however suggest that they do something about their online chat
they seem like they are talking in a foreign language or just don't really know how to help the customer that wants a detailed response
overall im sure they mean well, and im happy with their generous offers, but if they want to improve from a B-rating to an A-rating I think they should get more in-depth representatives to work the 'chat now' feature of their website
so yeah, hats off to them in a lot of ways, I just wish they would hire better chat reps
Review about: Customer Service.